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TRANSFORMING GOVERNMENT WITH AI

Modernize, Transform, Innovate.

Softtek Government Solutions provides federal agencies with a comprehensive technical approach, an agile delivery method, and high-caliber talent to successfully execute digital transformation and IT modernization initiatives while ethically and securely harnessing the power of AI.

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Digital Transformation and AI Services

At Softtek Government Solutions we accelerate federal agencies' digital transformation and IT modernization initiatives, providing citizens with a more efficient and transparent experience from government agencies.

Although Executive Orders and mandates related to AI, digital transformation, and IT modernization help provide frameworks and guidance for action, agencies require strategic guidance and innovative solutions, such as those Softtek Government Solutions provides, that promote a successful digital transformation while ethically and securely harnessing the power of AI.

Softtek Government Solutions’ integrated delivery model for digital transformation and Cognitive Automation services incorporates competitive best practices from various industry standards and guidelines. We have built solutions with various on-premises, private cloud, FedRAMP platforms, and tech stacks.

Customer Results

Bullet-9 30% faster concept-to-production
Bullet-9 40% faster coding
Bullet-9 2x velocity in development 
Bullet-9 5x increase in order fulfillment
Bullet-9 2x faster testing 
Bullet-9 24x less noisy alerts

Softtek’s Framework for Intelligent Digital Automation (FRIDA) GenAI Enterprise Platform

Our deep federal expertise, Softtek’s work with AI since 2018, and our use of FRIDA combine to provide a faster time to business and mission impact – wherever you are in your digital transformation journey. Softtek’s cognitive automation platform, FRIDA, offers intelligent automation, deep learning tasks, governance, and innovation enhancement.
Gen AI Investments

Softtek’s Gen AI investments include our cutting-edge FRIDA GenAI Enterprise Platform which gives us the power to tackle the challenges and mitigate the risks associated with the utilization of generative AI at scale. This platform offers a flexible, enterprise-level solution. It has its own SDK, designed to seamlessly implement memory, cache, guardrails, and LLMOps.

AI/ML Expertise

Softtek has invested in pre-trained neural networks and accelerators for data processing, generating our engine Intelligent Document Management (IDM) that goes beyond the typical OCR, integrating ML models and GenAI for classifying, extracting, and formatting unstructured data like invoices, IDs, and bank statements, among others.

Software Engineering Approaches

Softtek employs AI-assisted development to optimize the software development lifecycle with our proprietary tool FRIDA Code Copilot for Visual Code, as a plugin that integrates with the developer’s IDE and lets them run code peer-reviews to guarantee code quality and accelerated development, documentation, and testing time.

Tax Revenue Service Case Study

Implementing an automatic tax return platform for 20 million individual taxpayers

 

  • Improved taxpayer experience by implementing a portal for self-service annual tax return
  • 20% increase in taxpayers
  • 90% of tax returns processed within 10 days
  • 75% positive feedback on social networks related to self-service capability
  • Achieved US $3.3B tax revenue above annual goal